Refund policy

At Brat Jewlz, we carefully inspect and package every order to ensure it arrives in excellent condition.

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

If your item arrives damaged or defective, please contact us within 48 hours of delivery so we can review the issue and assist you.

Once an order has shipped, Brat Jewlz is not responsible for shipping delays caused by the carrier.

If a package is lost, stolen, or damaged in transit, please contact the shipping carrier directly to file a claim.

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Chargebacks & Disputes

By completing a purchase with Brat Jewlz, you agree to contact us first at Bratjewlzinfo@gmail.com to resolve any issues before initiating a chargeback or dispute with your bank. Filing a chargeback without contacting us may be considered a violation of these terms.

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Fraud Prevention

Brat Jewlz reserves the right to cancel any order that appears to be fraudulent or high-risk. We may request additional verification for certain orders before processing to ensure the security of our customers.

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By purchasing from www.bratjewlz.com, you agree to these terms and conditions.

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Questions About Your Order?

Email us at: Bratjewlzinfo@gmail.com